Frequently Asked Questions

You've Got Questions —
We've Got Answers

Selling a home brings up a lot of questions. Here are the ones we hear most often from Central Indiana homeowners.

What makes our agents different from other agents?
We're not just agents — we're marketers. Most agents list homes; we actively sell them with professional photography, drone footage, targeted digital advertising, and a strategic pricing model. We run ad campaigns that put your home in front of motivated buyers, not just passive browsers. Plus, our family-oriented approach means you get honest, caring guidance from start to finish. You're not just another transaction to us — you're a neighbor.
How quickly can I expect my home to sell?
Every market and neighborhood is different, so we won't throw out a one-size-fits-all number. What we can tell you is that our listings consistently outperform the broader market — they sell faster and closer to asking than the average Central Indiana listing. Our marketing system is built to attract qualified buyers quickly and create the kind of demand that drives competitive offers. When we sit down for your listing consultation, we'll walk you through exactly what to expect based on recent sales in your specific neighborhood.
What areas do you serve?
We serve all of Central Indiana, including Carmel, Fishers, Zionsville, Westfield, Noblesville, Geist, Brownsburg, Avon, Greenwood, Greenfield, New Palestine, McCordsville, Fortville, Pendleton, Indianapolis, and Hancock County. Basically, if you're in the greater Indianapolis metro area, we've got you covered. We know the schools, neighborhoods, and market dynamics in every community we serve.
Do I need to do anything to prepare my home before listing?
We provide a detailed pre-listing consultation that covers staging recommendations, minor repairs that yield the best ROI, and a room-by-room checklist. Most of our recommendations are low-cost, high-impact changes — things like decluttering, rearranging furniture for flow, fresh paint in key rooms, and improving curb appeal. We'll never ask you to do a full renovation. The goal is to present your home in its best light without breaking the bank.
How do you determine the listing price for my home?
We use a data-driven Comparative Market Analysis (CMA) that goes far beyond basic online estimates. We analyze recent sales of comparable homes in your specific neighborhood, current active listings you're competing against, days-on-market trends, seasonal patterns, and micro-level demand signals. The goal is to price your home at the sweet spot — high enough to maximize your return, but competitive enough to generate strong buyer interest and multiple offers.
What does it cost to sell my home with Highland Home Team?
Real estate commissions are always negotiable and depend on the specifics of your property and the services included. We're transparent about our fee structure from the very first conversation — no surprises, no hidden costs. What you get for that fee is a full-service experience: professional photography, drone footage, 3D tours, multi-channel advertising, expert negotiation, and hands-on support through closing. Most of our clients tell us it's the best investment they made in their sale.
Do I need to be present for showings and open houses?
Generally, no. It's actually better for buyers to view the home without the seller present — it lets them imagine themselves living there without feeling like they're intruding. We coordinate all showings, host open houses, and provide you with feedback after each one. Of course, we'll always give you plenty of notice before any showing so you can make arrangements for pets, kids, or anything else that needs handling.
Can you help me buy a home, too?
Absolutely. While our primary expertise and marketing system are built around helping sellers get the best outcome, we're fully licensed buyer's agents as well. If you're selling and buying at the same time, we can coordinate both transactions to make the move as seamless as possible. We know the Central Indiana market inside and out, so whether you're upsizing, downsizing, or relocating, we'll help you find the right home.
How do you market homes differently than other agents?
The difference is multi-channel digital advertising. Most agents put your home on the MLS, maybe post it to their Facebook page, and wait. We run targeted ad campaigns on Facebook, Instagram, and Google that put your listing in front of people who are actively looking to buy — filtered by location, income, life stage, and buying intent. We retarget people who've viewed your listing online. We use professional photography, drone aerials, and 3D virtual tours to make your home stand out. It's the same kind of marketing that top e-commerce brands use — applied to real estate.
Should I sell my current home before buying a new one?
It depends on your financial situation and the current market. We'll walk you through the pros and cons of both approaches. Selling first gives you certainty about your budget and avoids carrying two mortgages. Buying first ensures you have a place to go but can add pressure to sell quickly. In a strong seller's market like Central Indiana, many of our clients are able to time both transactions closely with good planning. We can also discuss bridge loan options and contingency strategies that protect you either way.
What kind of photography and marketing materials do you provide?
Every listing gets a full professional marketing package: high-resolution interior and exterior photography (professionally shot and edited), drone aerial footage showcasing the property and neighborhood context, a 3D virtual tour that lets buyers walk through from any device, social media graphics, and email marketing templates. We never use phone photos or generic MLS uploads — your home deserves better than that, and it shows in the results.

Still Have Questions?

We're happy to chat. Reach out directly to Devin — no forms, no automated replies, just real people who genuinely want to help.